Polisi cludo

This document sets out the shipping policy that applies to customers that make a purchase at www.madeonthestreet.co.uk. If you have any questions, please contact us at info@madeonthestreet.co.uk.

 

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Standard First Class Royal Mail

Standard Second Class Royal Mail

Signed For First Class Royal Mail

Signed For Second Class Royal Mail

Standard International

Tracked International

 

Order Processing Time

All made to order items have a standard turnaround time which can vary from 7 - 28 working days, for updated turn around time please see the announcement bar upon entering the website. Ready made items will be dispatched the same day if ordered before midday or the following day if after midday.

 

Delivery Addresses & P.O. Boxes 

Please note we may be unable to modify the delivery address once your order has been placed, however please email madeonthestreet@outlook.com and we will do our best to accommodate. We are sorry we do not ship to P.O. Boxes.

 

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

 

Tracking Your Order 

Once your order has been dispatched, we will send you a confirmation email with tracking information (if applicable). You will be able to track your order directly on the carrier's website.

 

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.